Tracey with Dr Marcia Reynolds, while volunteering at the ICF Conference in Prague in 2019.

Coaching In A Business Context

Coaching

“Coaching is not doctor-patient or expert-client. It’s a partnership. I am your thinking partner because I know you are smart, creative and capable.”

Marcia Reynolds, PsyD

It is often said that an effective, professional coach provides an independent pair of ears with whom a senior individual can talk about the issues they may be unable to discuss with others.

Due to the nature of this unique relationship, confidentiality and trust are key, and so a coaching agreement needs to be agreed between all parties involved.

In a business context, this usually includes the person from within the organisation who initiated the coaching programme, known as the sponsor (usually the individual’s employer, line-manager, or HR manager),  along with the coach and the individual being coached (referred to here as the coachee). Occasionally, if there is no sponsor, for example for self-employed individuals, the agreement is simply between the coach and the coachee.

The coach’s role is to support, without judgement, and challenge the individual, using high-level listening skills and insightful questions. Tracey’s coaching style aims to enhances self-awareness, accountability and growth.

Coaching In A Business Context

What Is Coaching?

Tracey with Dr Marcia Reynolds, while volunteering at the ICF Conference in Prague in 2019.

“Coaching is not doctor-patient or expert-client. It’s a partnership. I am your thinking partner because I know you are smart, creative and capable.”

Marcia Reynolds, PsyD

It is often said that an effective, professional coach provides an independent pair of ears with whom a senior individual can talk about the issues they may be unable to discuss with others.

Due to the nature of this unique relationship, confidentiality and trust are key, and so a coaching agreement needs to be agreed between all parties involved.

In a business context, this usually includes the person from within the organisation who initiated the coaching programme, known as the sponsor (usually the individual’s employer, line-manager, or HR manager),  along with the coach and the individual being coached (referred to here as the coachee). Occasionally, if there is no sponsor, for example for self-employed individuals, the agreement is simply between the coach and the coachee.

The coach’s role is to support, without judgement, and challenge the individual, using high-level listening skills and insightful questions. Tracey’s coaching style aims to enhances self-awareness, accountability and growth.

CIEC Client Feedback

Before coaching with Tracey, I was quite stubborn and thought I was programmed to do things one way. But she’s challenged my thinking and my approach, which has been key! I now challenge myself to approach things differently, and am also taking more of a ‘coach approach’ with my team. It’s made me more productive, focussed and more organised.

The ‘hierarchy of values’ exercise at the start of our work together was a real turning point for me. It made a lot of sense. I have to say that I found it very easy to trust Tracey, very quickly, which is unusual for me. She is genuine and that’s really important. At a senior level, we have all been talking about direction more, which is really helping the business, so it’s definitely been a worthwhile investment. Tracey’s work really is a bit of ‘mind-magic’…… I’m not sure how it works but it does!

Stuart Mayor, G4S Secure Solutions (Guernsey)

Tracey provided me and my team at Jersey Dairy with an independent ear to air issues which could be difficult to discuss within the employee/boss relationship. Coaching also enabled me to identify my development needs and devise an action plan to improve my performance at work. She helped me realize how important it is to adapt my management style to get the best out of each member of my team. Tracey has helped me in a number of ways over the years, since then. In my opinion, she is everything a professional business coach should be, and I never hesitate to recommend her.

Kevin Keen OBE, then MD, Jersey Dairy

Coaching with Tracey has been brilliant!

Tim le Gallais, Director, F. le Gallais and Sons

I like how Tracey picks up on everything, even the little things, like phrases I use and gestures I make which I wasn’t aware of, and that’s been really useful. Her probing questions have made me think about things differently, explore new ideas and make changes.

Julie Mullane

Tracey maintains the highest integrity, is honest and has good knowledge within her field. I would not hesitate to recommend her.

Ian Campbell

I had no real idea what to expect from my time with Tracey. However, I found her coaching style to be relaxed and informal on the surface, yet she managed to really probe with some very insightful questions. I came out of it feeling that Tracey provided me with a much clearer sense of self awareness and understanding of how people might respond to my actions and communications – she doesn’t give advice, but enables you to come up with the answers yourself. I feel the whole process with Tracey was extremely valuable and would highly recommend her.

Derek Fage, then Technical Director, Foreshore

Tracey really helped me with my communication skills. Using her specialised coaching techniques, I found a new sense of confidence which I could use both with clients and colleagues. Tracey is a fantastic listener. She always has really useful tools and offers great gems of insight, where appropriate. I’d certainly recommend her to anyone who feels pressure, within the hectic nature of the business world.

Gilly Challinor